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Waterfoot Caravan Park reviews

Feedback for Waterfoot Caravan Park has been compiled from 453 customer reviews

DateProductScore

Glamping Pods (Suitable for 2 Adults and 2 Children (No Pets))

Service:++
Product:++

Customer Comment

When i booked in for arrival the lady behind the counter filled me in on all the local places to go and the upcoming bridge closure. we arrived early and our Pod wasn't ready however i was told i could leave my car parked up and walk into town enjoy a meal and don't hurry back and if i didn't get back before the office closed the key would be left behind the bar.
The personal touches are above and beyond and made the customer feel king well done all.


On 17-Sep-2019 the supplier responded:
Dear Mike,

Thank you for your feedback. We are so pleased to hear you enjoyed your stay at Waterfoot Park! We hope to see you again soon!

Kind regards

Joseph
Customer Services


On 17-Sep-2019 the supplier responded:
Thank you for your feedback

DateProductScore

Glamping Pods (Suitable for 2 Adults and 2 Children (No Pets))

Service:++
Product:++

Customer Comment

Amazing from as soon as we arrived, the lady in reception was very friendly & gave us loads of information/advice of the local area & answered all our questions as we were newbies to The Lakes.
The park & our accommodation were very clean. Lovely little bar in the Mansion House where the staff are very friendly. Would definitely recommend & will definitely be coming back.


On 17-Sep-2019 the supplier responded:
Dear Damon,

Thank you very much for your review. We are so pleased to hear you enjoyed your stay! Great photo.

Kind regards

Joseph
Customer Services


On 17-Sep-2019 the supplier responded:
Thank you for your feedback

DateProductScore

Glamping Pods (Suitable for 2 Adults and 2 Children (No Pets))

Service:++
Product:+

Customer Comment

Everything was great!


On 16-Sep-2019 the supplier responded:
Dear Matt,

Thank you for your review. We are so glad you enjoyed your stay!

Kind regards

Joseph
Customer Services


On 16-Sep-2019 the supplier responded:
Thank you for your feedback

DateProductScore

Touring (Hard Standing Pitch)

Service:+
Product:+

Customer Comment

Lovely site and great location. Too many occasions of no loo roll in the toilets.


On 16-Sep-2019 the supplier responded:
Hi!

Thank you for your feedback. We are so pleased you enjoyed your stay and hope to see you again!

Kind regards

Joseph
Customer Services


On 16-Sep-2019 the supplier responded:
Thank you for your feedback

DateProductScore

Touring (Hard Standing Pitch)

Service:++
Product:++

Customer Comment

Very nice site, clean and tidy. Warm toilet block. Close to Pooley Bridge.


On 16-Sep-2019 the supplier responded:
Hello!

Thank you for your feedback. We are delighted you had such a nice stay with us! Hope to see you again.

Kind regards

Joseph
Customer Services


On 16-Sep-2019 the supplier responded:
Thank you for your feedback

DateProductScore

Touring (Hard Standing Pitch)

Service:++
Product:++

Customer Comment

Lovely place and brilliant facilities, would definitely go again hopefully Pooley Bridge will be open next time.


On 16-Sep-2019 the supplier responded:
Dear Caroline,

Thank you for your review. We are glad to hear you enjoyed your stay and hope to see you again!

Kind regards

Joseph
Customer Services


On 16-Sep-2019 the supplier responded:
Thank you for your feedback

DateProductScore

M.V. Lady Wakefield (Flat 5) (3 bedrooms– sleeps 5 )

Service:+
Product:NYT

Customer Comment

We stayed in Wakefield Cottage whilst cycling in the lakes. It was spotless and very well decorated with everything we needed. The location is great too, just a short walk to pubs/shops in Pooley Brdige. The staff were very helpful, even letting us use a spare building to securely store our bikes.


On 13-Sep-2019 the supplier responded:
Dear Simon,

Thank you for your feedback. We are delighted you enjoyed your time at Waterfoot Park and hope to see you again soon!

Kind regards

Joseph
Customer Services

DateProductScore

Touring (Hard Standing Pitch)

Service:++
Product:++

Customer Comment

Friendly, efficient and a well kept site.


On 13-Sep-2019 the supplier responded:
Dear Neil,

Thank you for your feedback. We are so pleased you enjoyed your stay!

Kind regards

Joseph
Customer Services


On 13-Sep-2019 the supplier responded:
Thank you for your feedback

DateProductScore

Touring (Hard Standing Pitch)

Service:+
Product:-

Customer Comment

The staff on site are very helpful and friendly the grounds are kept immaculate


On 13-Sep-2019 the supplier responded:
Dear Lance,

Thank you for your feedback. We are glad to hear you enjoyed your stay and hope to see you again!

Kind regards

Joseph
Customer Services


On 13-Sep-2019 the supplier responded:
Thank you for your feedback

DateProductScore

Touring (Hard Standing Pitch)

Service:-
Product:-

Customer Comment

Pitches very uneven so chocks needed showers and toilets clean but water only warm no handwash in ladies toilets all week staff friendly and location good unfortunately weather bad all week


On 13-Sep-2019 the supplier responded:
Hi!

Thank you for your feedback. We are glad you enjoyed your stay and have taken your comments on board.

Kind regards

Joseph
Customer Services


On 13-Sep-2019 the supplier responded:
Thank you for your review

DateProductScore

Touring (Hard Standing Pitch)

Service:-
Product:-

Customer Comment

2nd September is classed as end of season so pub/clubhouse closed except for weekends. Made to face hedgerow because we have a foreign van and our door needed to open right side. So as the weather was wet, we had a hedge to look at all day. Felt like we were on the naughty step. Large group of approximately 20 foreign vans turned up and were allowed to park whatever way they wanted. We had booked and paid for four nights but left after two.


On 11-Sep-2019 the supplier responded:
Dear Steve,

We are sorry to hear you did not enjoy your time with us. We have passed your comments on to management.

Kind regards

Joseph
Customer Services


On 11-Sep-2019 the supplier responded:
Thank you for your feedback

DateProductScore

Touring (Hard Standing Pitch)

Service:++
Product:+

Customer Comment

We had a lovely stay at waterfoot! fab location , great staff cant wait to return thankyou


On 10-Sep-2019 the supplier responded:
Dear Kerry,

Thank you for your feedback. We are so pleased you enjoyed your stay! Hope to see you again.

Kind regards

Joseph
Customer Services


On 10-Sep-2019 the supplier responded:
Thank you for your feedback

DateProductScore

M.V. Western Belle (Flat 2) (2 bedrooms - sleeps 4 )

Service:++
Product:++

Customer Comment

This is the third time we've stayed at one of Waterfoot Park's cottages and we had another excellent stay. The cottage was clean, comfortable and well-equipped, and the staff were friendly and helpful, as always. We will be back again!


On 09-Sep-2019 the supplier responded:
Dear Yee-Lin,

Thank you for your feedback. We are so pleased you loved staying in one of our cottages!

Kind regards

Joseph
Customer Services


On 09-Sep-2019 the supplier responded:
Thank you for your feedback

DateProductScore

Touring (Hard Standing Pitch)

Service:++
Product:++

Customer Comment

When we arrived the staff where so friendly couldn't do enough for you.


On 09-Sep-2019 the supplier responded:
Dear Senga,

Thank you for your review. We are so pleased to hear you enjoyed your stay!

Kind regards

Joseph
Customer Services


On 09-Sep-2019 the supplier responded:
Thank you for your feedback

DateProductScore

Touring (Hard Standing Pitch)

Service:++
Product:++

Customer Comment

Nice staff, excellent location


On 09-Sep-2019 the supplier responded:
Dear Martin,

Thank you for your feedback. We are delighted you have enjoyed staying with us for 25 years! See you again soon!

Kind regards

Joseph
Customer Services


On 09-Sep-2019 the supplier responded:
Thank you for your feedback

DateProductScore

Touring (Hard Standing Pitch)

Service:++
Product:++

Customer Comment

Beautiful location, good shower and toilet facilities, unobtrusive staff,


On 09-Sep-2019 the supplier responded:
Dear Heather,

Thank you for your feedback. We are delighted you enjoyed your stay with us!

Kind regards

Joseph
Customer Services


On 09-Sep-2019 the supplier responded:
Thank you for your feedback

DateProductScore

Touring (Hard Standing Pitch)

Service:+
Product:+

Customer Comment

Good service, had a lovely walk to Pooley Bridge. Would stay again if in the area..


On 09-Sep-2019 the supplier responded:
Dear Lloyd,

Thank you for your feedback. We are pleased to hear you enjoyed your stay at Waterfoot Park!

Kind regards

Joseph
Customer Services


On 09-Sep-2019 the supplier responded:
Thank you for your feedback

DateProductScore

Touring (Hard Standing Pitch)

Service:++
Product:++

Customer Comment

Site was clean and organised . Friendly approachable staff who were knowledgeable about the area . All facilities were clean and well maintained . Family friendly site we hope to return again soon


On 09-Sep-2019 the supplier responded:
Dear Mr Nichols,

Thank you for your feedback. We are so glad to hear you enjoyed your stay and hope to see you again soon!

Kind regards

Joseph
Customer Services


On 09-Sep-2019 the supplier responded:
Thank you for your feedback

DateProductScore

Touring (Hard Standing Pitch)

Service:+
Product:+

Customer Comment

We had a lovely stay at Waterfoot, the site was well kept and all staff were friendly. The toilet block was mostly clean though the ladies loos were out of toilet roll a few times.

One comment is that it would be really useful to provide a basic plot layout with dimensions and siting of the water and drainage services so we could prepare better. We came prepared for a fully serviced pitch but our waste pipe wasn't long enough to reach so had to do an emergency run to a DIY shop for more. We also needed a pressure reducing valve as you have wonderful mains water pressure compare to our home supply!

Thank you for a lovely stay.


On 05-Sep-2019 the supplier responded:
Hi!

Thank you for your review. We are so glad to hear you enjoyed your stay. Hope to see you again!

Kind regards

Joseph
Customer Services


On 05-Sep-2019 the supplier responded:
Thank you for your feedback

DateProductScore

Touring (Hard Standing Pitch)

Service:++
Product:++

Customer Comment

This was our first Camping experience in our campervan and the Waterfoot team made it so easy and enjoyable. From a well kept site, great facilities and quiet considerate fellow campers the only thing missing was the sunshine! Thank you Waterfoot Park, as previous visitors, staying in one of your lovely cottages, we shall continue to return as campers. (However, we may not be as entertaining to our camping neighbours in future as we eventually learn how to erect our awning :) )


On 04-Sep-2019 the supplier responded:
Hello!

Thank you for your review. We are so pleased to hear you enjoyed your first experience in your campervan at Waterfoot Park! We hope to see you again!

Kind regards

Joseph
Customer Services


On 04-Sep-2019 the supplier responded:
Thank you for your feedback

Self Catering
at Waterfoot Park

Internal of Self Catering holiday home

Glamping Pods
at Waterfoot Park

glampingpodlakedistrict2.jpg

Holiday Homes
at Waterfoot Park

Holiday Homes

popchpo.jpg   British Holiday Home Parks Association visitengland3.jpg lakedistrictfoundation2.jpg David Bellamy Conservation Award 2018/19 British Holiday Home Parks Association Exceptional Service Award aaaward.jpg

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