Waterfoot Park, Pooley Bridge, Ullswater, Cumbria CA11 0JF
Second time at Waterfoot in the cottage and still cannot praise highly enough. Beautiful, comfortable and well designed Had a wonderful weekend 😀
Amazing location. Lovely staff.
We arrived and we didn't realise that there was no linen. The gift was bought for us by my family from buy a gift, it was purchased as a 2 day wigwam experience. My daughter and I are very good at reading through information and we had no emails with the fact that we needed to take our own linen or towels and the price didn't reflect this either. When we arrived the lady on reception seemed gobsmacked that we didn't have any and the man there with her said this has never happened before. I said well i can assure you that there wasn't any correspondence otherwise we wouldn't have stood there feeling like we were naughty. I said to the woman i would check paperwork when i got home, she said well you can but there won't be any errors from us and then thrust a pamphlet in our hand. So feeling like 2 naughty kids we were told we could probably rent a set of linen from one of the other accommodation that do come with linen. So we paid £25 for 2 nights linen on top of what my family had paid for the experience. As soon as we could we looked at all paperwork online and i got my daughter to send me what she had and nowhere was there anything about linen. I did check the website which it said about the linen and apparently it is more glamping than wigwam now. So the first day of our holiday, where i acknowledge it is on the website, we feel that the information we were sent should have it written on there to bring own sheets. Even this aside, the attitude of the staff made us feel how stupid we were for not knowing and how it was an ordeal to provide linen. Not an experience i would like to repeat if i'm honest.
Always friendly and well kept site. Our go-to place in the Lakes.
Clean glamming pod, friendly staff, and site was excellent would definitely recommend and definitely return 👍
Cottage clean and ideal
Was a lovely clean and well presented place was excellent facilities and scenery was amazing would recommend it to all. Dog friendly and big pitches and staff helpful was a nice relax thank u
The reception staff at Waterfoot park were excellent and gave us good local; advice. The glamping Pod was perfect and very clean and well equipped. Warm and the kitchen and shower room were all perfect.
Booked through booking.com, however contacted the property for a couple of questions before I arrived. Responses were prompt and professional. When we arrived our accommodation was ready early and shown to it by a staff member. The property was spotless! So lovely, homely and well equipped
Very friendly and efficient
great site would be 5 stars if wifi was available
Very well laid out site with good quality facilities, ideal location to explore the North Lakes.
Lovely park, in a fantastic location! If you want shops, arcades etc this place is NOT for you! If you want tranquility and a bit of an escape from everyday life then Waterfoot Park is just the place for you! :)
Ideal location & immaculate site
Excellent staff and facilities
A lovely clean and well organised site. Just a shame a fence was erected between tourers and statics enabling access to the dog walk, it meant that quite often our little dog had to do his business before reaching the proper dog walk.
Great service smooth booking in and taken to pitch not just directed
Really enjoyed staying at Waterfoot park. The team was really friendly and helpful. Room for improvement for late arrivals. We had train delays and when we got to the cottage it was difficult to find someone to let us in and the instructions sent earlier were incorrect
Excellent service and so very welcoming.
Clean and well maintained site in a great location. Very helpful and friendly staff